At Golden Owl®, confidentiality, security, and responsible handling of information are fundamental principles of our operations, technologies, and services.
All information, data, documents, communications, credentials, reports, intelligence outputs, and materials shared with or generated through Golden Owl® are treated with strict confidentiality and protected through appropriate technical, organizational, contractual, and security measures designed to safeguard their integrity, confidentiality, and availability.
Golden Owl® applies security and governance measures aligned with recognized operational and information security practices and frameworks, which may include standards, audits, certifications, or regulatory schemes where applicable. Access to client information is restricted solely to authorized personnel, collaborators, processors, or service providers who require such access for legitimate operational, contractual, security, compliance, or support purposes and who are subject to appropriate confidentiality obligations.
Golden Owl® does not sell client data, does not commercially exploit client information, and does not use client data, intelligence outputs, uploaded materials, or confidential information to train public artificial intelligence models or third-party generative AI systems.
Any information provided to Golden Owl® will only be processed for legitimate purposes related to service provision, platform operation, security, compliance, contractual obligations, support, fraud prevention, or other purposes expressly agreed with the client or permitted under applicable law.
Golden Owl® may engage carefully selected infrastructure providers, subprocessors, cloud providers, or technical partners necessary for the operation of its services, always under appropriate contractual, confidentiality, security, and data protection safeguards.
Users and clients also undertake to maintain the confidentiality of any non-public information, reports, analyses, intelligence outputs, platform access credentials, methodologies, technical information, or materials obtained through Golden Owl®, and shall not disclose, distribute, reproduce, commercialize, or make them available to unauthorized third parties unless expressly authorized by Golden Owl® or legally permitted.
Nothing in this statement shall prevent disclosures required by applicable law, judicial order, regulatory obligation, lawful authority request, or mandatory compliance requirement.
While Golden Owl® applies reasonable and appropriate measures to protect information and systems, no technological environment or transmission method can be guaranteed to be completely secure or immune from all risks. Accordingly, users acknowledge that residual cybersecurity, infrastructure, and external dependency risks may exist despite the safeguards implemented.
By using Golden Owl® services, platforms, or infrastructure, users acknowledge and accept the confidentiality, security, and data handling principles described in this statement.